Returns & Exchanges

Returns & Exchanges

We hope you love your Monkey & Mole moccasins and they fit perfectly.

Please see our size guide before ordering.  If you need to return or exchange your moccasins you must inform us within 7 days of receipt via email to monkeyandmole@yahoo.co.uk. Moccasins must be returned unworn in their original packaging. Your new moccasins will be made/shipped once we have your returned pair.

Please note we will not exchange or refund any worn moccasins/items.

Monkey & Mole are not responsible for return postage and will not exchange any moccasins that do not reach us, therefore we advise you to return parcels via registered post. Original and return postage costs are non-refundable.

All sale items and orders from outside the UK are final and will not be subject to our usual return and exchanges policy.